Endpoint detection on a small budget
EDR no longer means "enterprise only." A practical look at endpoint detection options for organizations under 100 seats.
— Tag
#Best Practices
All posts tagged Best Practices.
Security
Managed IT
Patch Tuesday is not a strategy
"We patch every Tuesday" sounds reassuring until you ask which patches, on which systems, with what verification.
Cloud
Cloud cost is a design problem, not a billing problem
Cloud cost optimization tools find waste. Cloud cost discipline prevents it. Five design patterns that quietly inflate the monthly bill.
Managed IT
Help desk metrics that mean something
Average response time is the most-loved and least-useful help desk metric. Better questions to ask of your ticket data.
Public Sector
The compliance posture nobody tells you to write down
Compliance documentation usually says what you are compliant with. Write down what you are not. The list is more useful.
Security
Rolling out passkeys: lessons from the first year
A year of passkey rollouts across customer environments. The technology is excellent. The user experience varies dramatically by platform.
Cloud
Why the cloud is not always the answer
The cloud is great. It is not universal. Workloads that still belong on-prem and how to think about the choice.
Security
Email is still the front door
Despite years of "email is dying," email is still where most attacks land. What real email security looks like.
Managed IT
When in-house IT outgrows the spreadsheet
Every IT team starts with spreadsheets. The question is when to leave them. Here are the signs and what to move to.